Data We Hold and Why We Hold It
When you register, we collect your name, contact details, and the account credentials you create. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, or GrabPay, we log the transaction reference and amount so your account balance stays accurate and any dispute
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can be traced. We also collect device and session data — the type of device you use, your IP address, and browsing behaviour within the lobby — to keep your account secure and to fix issues faster. We do not sell this data to third parties,
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and we do not share it with advertisers. Data is shared only where required by applicable law or where you have given explicit consent. If you are in Ipoh or anywhere else in Malaysia, the same data practices apply to your account. Retention periods depend on
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local legal requirements; account data is held for as long as your account is active and for a reasonable period after closure to satisfy any legal obligations. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.